Evolution of UX Research for Global Customers and AI Integration

We're super excited to be hosting Eduardo who was the very first UX Researcher at Miro and has seen the company evolve over the past year.

Eduardo was hired to establish the mindset and approach to research, research processes, incorporate research tools and create the foundations of user understanding.

In this session, we'll learn more about how he's seen the practice of research evolve over the past year and some of the challenges and aspirations of the product team around customer knowledge.