How Leaders Think with Kenny Lange How Rachel Platt Thinks About Communications for Enhancing Team Collaboration
Oct 8, 2025
Rachel Platt, CEO of PLATTinum HR Consulting, brings 20+ years of HR expertise to discuss enhancing team collaboration. She highlights the disconnect between leader rhetoric and employee experiences during transitions. Rachel emphasizes the importance of effective communication and active listening to build trust. She argues that motivation goes beyond pay, focusing on respect and clarity. Techniques like specific praise and the start-stop-continue feedback tool are shared, alongside the significance of intentional leadership culture. Tune in for actionable insights!
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Words Vs. Experience Gap
- Leaders often say they value things that employees don't experience, creating a trust gap during change.
- Rachel Platt warns this misalignment is costly and requires deliberate alignment of actions and communications.
Move Fast, Communicate Faster
- Fast-moving leaders often process change long before they communicate, losing compassion and clarity.
- Rachel Platt says teams need leaders who listen, adapt, and remove obstacles, not heroes who solo-solve problems.
Pay Isn’t The Whole Motivator
- Treating pay as the sole motivator is outdated and insufficient for retention.
- Rachel Platt stresses clarity, trust, alignment, and authenticity now drive engagement beyond compensation.
