Ep. 170: Kenneth Lo, Co-Founder of ZenBiz Services, Unlocking AI in Business and Automating Smarter

Leaders, 

Many companies invest in AI expecting quick wins, only to end up with expensive tools that deliver little impact.Don’t let that happen to you.

In this episode, Kenneth Lo, Co-Founder of ZenBiz Services, shares practical strategies to help you apply AI effectively and avoid these common mistakes.

With experience in AI, data, and digital marketing, plus a background as a Big Four consultant, startup advisor, and angel investor, Kenneth offers expert insights that cut through the noise.

You’ll learn:

• Why agentic AI  will shape the next phase of automation.

• Why human oversight is still essential to ensure trust, accuracy, and ethical AI applications.

• How companies can start small with AI projects to drive real impact and avoid common pitfalls.

• Why freelancers are leading the charge in adopting AI and how that impacts workforce strategies.

• The importance of compliance and data security in AI adoption, especially for regulated industries.

• What businesses need to consider when building AI teams or leveraging external expertise.

Kenneth also shares his thoughts on the future of AI in business and why trust, relationships, and human connection will always remain essential, no matter how advanced the technology gets.

If you’re looking for practical AI strategies to stay competitive while minimizing risks, this episode is packed with insights you can apply immediately.