

Opening Hotels Well: Top Lessons Learned From Kimpton, Two Roads & Hyatt - Jorge Treviño
A new opening sets the tone for a hotel's success for years to come - so what does it take to do it right?
I can't think of someone better to answer this question than Jorge Treviño, who, in his first role dedicated to this, opened up 44 hotels for Kimpton - before opening countless others as executive vice president at Two Roads Hospitality, and his most recent role as Senior Vice President of Openings and Operations for Hyatt.
In this episode, we cover everything from what's at stake during the opening to what he learned about opening hotels for Bill Kimpton to best practices anyone can use during this process. Even if you're not opening a new property now, I learned a ton about providing hospitality well in this episode that I think you'll enjoy.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands