The One With AI Product Design – Jon Deragon E242

Dec 9, 2025

Ask episode

Chapters

Transcript

Episode notes

What's on your mind? Let CX Passport know...

Jon Deragon brings a global lens to AI product design as the Head of Design at FPT, the sponsor for today’s episode. Thank you FPT for collaborating with CX Passport.

Jon guides a 140+ person design org building everything from mobile apps to automotive interfaces while navigating the rapid shift into AI and multimodal experiences. This conversation gets into what modern design teams truly need to succeed and how respect transforms the design and development partnership.

Here are five insights you’ll hear in this episode:
• How multimodal input changes the entire UX landscape
• Why design literacy helps… but “everyone is a designer” does not
• The real fix for design and development friction
• Why centralizing design creates more meaningful output
• How AI learning happens in layers and why that matters

CHAPTERS

00:00 Welcome
00:16 Jon’s global path and design focus
01:52 Designing for AI
03:38 Multimodal input
05:17 Keeping pace with AI
11:12 Should everyone be a designer
14:44 First Class Lounge
21:01 Structuring a large design org
24:15 Making design and development collaboration healthy
28:03 Respect as a design principle
29:04 Where to learn more about Jon and FPT

GUEST LINKS

FPT: https://fpt.com/
Jon’s website: https://jonderagon.com/

THREE WAYS TO KEEP EXPLORING CX PASSPORT

Listen: https://www.cxpassport.com
Watch: https://www.youtube.com/@cxpassport
Newsletter: https://cxpassport.kit.com/signup

I'm Rick Denton and I believe the best meals are served outside and require a passport.

Disclaimer: This podcast is for informational and entertainment purposes only. The views and opinions expressed are those of the hosts and guests and should not be taken as legal, financial, or professional advice. Always consult with a qualified attorney, financial advisor, or other professional regarding your specific situation. The opinions expressed by guests are solely theirs and do not necessarily represent the views or positions of the host(s).