Bridging the Gap: Insights & Innovations in Construction

Building Trust in Transformation: AI, Data, and Partner Agility

Oct 8, 2025

Rachel Tuller, Vice President of Global Channels at Autodesk, dives into the evolving landscape of construction where innovation prioritizes customer outcomes over features. She discusses the role of data and AI in creating smarter workflows and emphasizes the importance of building trust through clear communication. Rachel also highlights the need for agility and collaboration in the partner ecosystem, while explaining how culture can enhance technology adoption. Get ready for insights on leading change and preparing for a future that embraces flexibility!

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INSIGHT

Outcomes Over Features

Innovation is shifting from features to measurable customer outcomes.
Partners must define and deliver value, not just sell software.

INSIGHT

Data Drives Partner Value

Expose partners to customer usage data to unlock value from purchases.
Use insights from that data to drive customers' business decisions.

INSIGHT

Embed AI In Workflows

AI must be embedded in workflows, not treated as a feature toggle.
Partners add multiplier value by layering services on intelligent software.

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How do you lead through change when innovation is happening at lightning speed?

Recorded live at Autodesk University 2025 in Nashville, this conversation with Rachel Tuller, VP Global Channels at Autodesk, explores how data, AI, and culture are redefining success in the partner ecosystem. The discussion dives into what it takes to build trust, communicate effectively, and stay agile in a world where technology and customer expectations are constantly evolving.

Highlights from the Conversation

Why innovation now centers on customer outcomes, not features
How connected data and AI are powering smarter workflows
The role of trust and clarity in driving successful change management
Why communication is the foundation of every transformation
How agility and collaboration keep the industry moving forward together

MEET OUR GUEST

Rachel Tuller is the Vice President of Global Channels at Autodesk, where she leads global partner strategy, programs, and enablement. With deep expertise in digital transformation, channel development, and customer success, Rachel focuses on building high-trust relationships, aligning partner value with customer outcomes, and preparing the Autodesk ecosystem for the future of AI and data-driven innovation.

TODD TAKES Innovation Is About Customer Outcomes

The most exciting change is that innovation is no longer framed as features or transactions—it’s about outcomes. Partners and technology providers alike are leaning into solving customer problems, improving workflows, and creating measurable impact. That shift from “what’s the tool” to “what’s the result” is where true transformation happens.

Data + AI Should Power Workflows (Not Features)

The story this year isn’t about buttons—it’s about end-to-end workflows driven by connected data and embedded AI. When insights surface in real time, teams move faster and make better calls. Practical AI plus thoughtful services create a multiplier effect for productivity and project success.

Trust Fuels Change (Start with the Why)

Change management begins with clarity. When leaders communicate the “why” early and often, they build trust that makes adoption possible. Add cultural alignment and open collaboration, and change shifts from something feared to something embraced. That circle of trust is where meaningful progress happens.

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