Coaching for Leaders
712: Clarifying Values for a Workplace People Love, with Anne Chow
Dec 9, 2024
Anne Chow, the first woman of color CEO at AT&T Business, discusses the transformative power of inclusion and values in the workplace. She emphasizes the distinction between core and aspirational values, advocating for aligning them with actual behaviors. Anne shares strategies for engaging teams in values discussions and stresses the importance of accountability and regular assessments to build trust. The conversation also touches on evolving perspectives around generational diversity and the need for leaders to understand the unique motivations of younger employees.
39:46
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Quick takeaways
- Leaders must clarify both personal and professional values to foster a cohesive culture that resonates with team members' beliefs.
- Embracing diverse perspectives while aligning on core values encourages innovation and adaptability within the organization.
Deep dives
The Significance of Values in Leadership
Values play a crucial role in defining how leaders and teams operate within an organization, influencing interactions and workplace culture. Establishing clear values is essential for fostering a supportive environment that aligns with a shared vision. Leaders are responsible for ensuring that both personal values and professional values coexist, guiding behavior and decision-making in accordance with these principles. The importance of respect was highlighted as a fundamental value that can guide interactions, even in challenging client relationships, emphasizing the need for leaders to uphold their values consistently.
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