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Before Breakfast
Second Cup: Thank you for bringing that to my attention
Nov 24, 2024
Explore the art of graciously acknowledging feedback, turning criticism into constructive dialogue. Discover how the simple phrase 'Thank you for bringing that to my attention' can enhance workplace interactions. Plus, delve into innovative ways to boost mental health while enjoying coffee. An app designed for managing depression and a specialty coffee service that customizes brewing methods offer refreshing solutions for both mind and palate.
05:12
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Quick takeaways
- Responding with gratitude to feedback fosters a professional atmosphere, enabling constructive dialogue regardless of the feedback's nature.
- Acknowledging feedback with 'Thank you for bringing that to my attention' allows for assessment of its validity without obligation to implement it.
Deep dives
Responding to Feedback Effectively
A crucial strategy for handling feedback in any work environment is to respond with gratitude by saying, 'Thank you for bringing that to my attention.' This response establishes a courteous and receptive atmosphere, regardless of the nature of the feedback, whether it is constructive criticism or a blunt remark. Utilizing this phrase aids in diffusing potential defensiveness, especially when addressing concerns from clients or colleagues, making it easier to engage in a productive dialogue. Moreover, this approach does not obligate the individual to implement the feedback but shows appreciation for the input, fostering a collaborative spirit aimed at improvement.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode