Before Breakfast

Second Cup: Thank you for bringing that to my attention

Nov 24, 2024
Explore the art of graciously acknowledging feedback, turning criticism into constructive dialogue. Discover how the simple phrase 'Thank you for bringing that to my attention' can enhance workplace interactions. Plus, delve into innovative ways to boost mental health while enjoying coffee. An app designed for managing depression and a specialty coffee service that customizes brewing methods offer refreshing solutions for both mind and palate.
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ADVICE

Acknowledge Feedback

  • Respond to feedback with "Thank you for bringing that to my attention."
  • This keeps things courteous and makes the giver feel heard, regardless of your intended action.
INSIGHT

Benefits of Acknowledging Feedback

  • Saying "Thank you for bringing that to my attention" avoids awkward silences while formulating a response.
  • It promotes collaboration, not defensiveness, and de-escalates tense situations.
INSIGHT

Collaboration and Flexibility

  • The phrase positions both parties as working towards improvement.
  • It acknowledges concern without committing to action, allowing flexibility.
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