The Agile Daily Standup - AgileDad Best Techniques to Deliver Bad News As a Product Manager
Feb 3, 2025
Explore the challenging yet essential art of delivering bad news as a product manager. Learn effective strategies to navigate emotional hurdles and communicate clearly. Discover how to convey difficult information compassionately while maintaining positive relationships. This discussion focuses on fostering a proactive mindset and turning challenges into opportunities for growth.
AI Snips
Chapters
Transcript
Episode notes
Deliver Bad News Quickly
- Deliver bad news swiftly; delays worsen its reception.
- Address it while you're scared; quicker delivery minimizes fallout.
Be Direct and Transparent
- Communicate clearly and directly, avoiding jargon and sugarcoating.
- Present issues as they are to foster understanding and solutions.
Take Ownership
- Own the problem as the product manager, regardless of fault.
- Focus on mitigating negative consequences and preserving relationships, not assigning blame.