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Microsoft Teams Insider
Understanding E911 in Microsoft Teams with Eric Marsi
Mar 9, 2024
Eric Marsi and Tom Arbuthnot delve into the complexities of E911 regulations in Microsoft Teams, discussing location tracking, service providers, VPN challenges, and the importance of proper address mapping for user safety.
23:34
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Quick takeaways
- E911 regulations in Microsoft Teams ensure user location accuracy for emergency calls, with compliance varying by state laws.
- Service providers like Intrado bridge Microsoft Teams to PSAPs for emergency calls, using dynamic location routing for prompt responses.
Deep dives
Understanding E911 Requirements in the US
E911 involves locating a user's position during a 911 call from Microsoft Teams or other supporting phone systems. It ensures accurate user location information is sent to the Public Service Answering Point (PSAP). US E911 laws vary by state, with some states having stricter requirements. Compliance with E911 is crucial during telephony system transitions to platforms like Microsoft Teams.
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