Membership Geeks Podcast with Mike Morrison

413 - Click to Cancel Regulations: What Membership Owners Need to Know

7 snips
Feb 4, 2025
Learn about the new 'Click to Cancel' regulations that will reshape how online memberships operate in 2025. Discover the specific requirements for easy cancellations, ensuring a seamless experience for members. Explore the importance of transparency in membership terms and how these changes can build trust. The discussion also emphasizes that thoughtful management of cancellations can lead to positive outcomes, encouraging former members to return in the future.
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ADVICE

Easy Cancellation Process

  • Audit your membership cancellation process.
  • Ensure it's as easy to leave as it was to join.
ADVICE

Simplify Cancellations

  • Simplify your membership cancellation process.
  • Members should be able to cancel online without contacting you.
ADVICE

Transparent Terms

  • Clearly present all membership terms.
  • Avoid vague or misleading language regarding pricing and renewals.
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