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TOPLINE HOTLINE: How do I handle an AE who is creating a toxic work environment?
May 30, 2024
The podcast discusses how to handle a toxic Account Executive in a sales team, focusing on building trust between management and the employee. It addresses the challenges of managing toxic behavior in the workplace and the importance of maintaining a positive team environment. Insights on employment philosophies, setting boundaries, and empowering hiring managers are also shared.
13:43
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Quick takeaways
- Toxicity should not be tolerated in a team; zero-tolerance approach is essential for maintaining positivity and productivity.
- Leadership decisiveness is crucial when dealing with problematic employees; swift action is necessary to uphold a positive team dynamic.
Deep dives
Addressing Toxicity in the Team
When faced with team toxicity, the speaker emphasizes a zero-tolerance approach, suggesting that individuals who bring negative energy should be let go immediately. While pondering over fixing trust issues or toxicity first, the advice is clear: toxicity should not be tolerated, even from a top-performing employee. By setting a standard of zero tolerance, team morale improves, and the overall environment becomes more positive and productive.
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