In this episode of the Working Well Beings podcast, David Liddell, CEO of the TCM Group, discusses the importance of conflict management and mediation in organizations. He shares insights on how to proactively address conflicts, the role of leaders in facilitating difficult conversations, and the evolving landscape of human resources. Liddell also explores the intersection of AI and mediation, emphasizing the potential for technology to enhance conflict resolution processes. Throughout the conversation, he highlights the need for empathy, communication, and creating safe spaces for dialogue in the workplace.00:00 Introduction to Conflict Management03:01 The Role of Mediation in Organizations05:54 Proactive Conflict Resolution Strategies08:58 Navigating Difficult Conversations12:14 Trends in Human Resources and Leadership15:07 The Intersection of AI and Mediation17:52 Personal Reflections on Conflict and Communication🔹 Subscribe for more insights: @workingwellcommunity🔹 Learn more about Working Well Community: https://www.workingwell.community/#WorkplaceWellbeing #HealthAndWellbeingAtWork #EmployeeWellbeing #Podcast