Tina Stewart (Head of Product Ops - Data&Growth Platform) and Shradha Kothari (Former Head of Product Ops - R&D) from Twilio join me for the second episode of Season 2 of POP. We discuss what it's like coming together to work as one Product Ops team under the Twilio umbrella post the Segment acquisition and deep dive on the following practical examples:
1. Scaling communication into and out of the R&D team
2. Simplifying operating cadences and recognizing the importance of change management
3. Scaling the Product Ops team with a clear sense of purpose from a career development perspective
Listen in for some unique insights into how Product Ops is structured in a large and fast-growing organisation to deliver maximum impact!