PsycHacks

Episode 11: The captain can't complain

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Jul 27, 2021
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ADVICE

Don't Complain Downward

  • Do not complain to those who depend on you when you occupy a position of power.
  • Protect subordinates from unnecessary anxiety by voicing worries only to equals or superiors.
INSIGHT

Dependency Amplifies Vulnerability

  • Dependency creates real vulnerability among those lower in a hierarchy, so leaders' distress amplifies their fear.
  • Leaders must exhibit confidence and firmness to enable others to follow through danger.
ANECDOTE

Captain Confesses and Crew Panics

  • Dr. Orion Terriban describes a captain confessing deep anxieties to the first mate at night.
  • The first mate leaves convinced the ship is doomed and contemplates mutiny or escape.
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