The Game with Alex Hormozi 4 Client Milestones 🎯🎯🎯🎯...And How To Hit Them All | Ep 118
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Apr 2, 2019 Discover the four client milestones vital for gym owners to forge strong community connections. Learn how referrals and testimonials can significantly enhance client engagement. Uncover strategies for effective accountability and reselling to boost business growth. Alex shares insights on creating ideal customer paths and highlights the importance of celebrating client wins. The conversation also touches on a scaling roadmap designed to help listeners navigate their business expansion.
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Four Client Milestones
- Define four client milestones: connect, refer, testimonial, and resell.
- Structure all communications around hitting these milestones for an ideal customer path.
Client Connection
- Prioritize connection, especially in the first seven days, to reduce the risk of clients leaving.
- Facilitate connections through accountability buddies, coaches, and check-ins.
Referrals and Status
- People refer others to businesses primarily to increase their own status.
- Referrals happen when a business is exceptional, making the referrer look good.