Episode 37 - Data-Driven Dentistry with Steven Jensen

In this discussion, Steven Jensen, VP of Business Development at Dental Intelligence, shares insights into the evolving dental industry. He dives into the impact of COVID-19 on practices, revealing rising cancellation rates and the importance of integrating specialty services. Jensen emphasizes the necessity of data-driven decisions, discussing strategies for boosting patient retention and the critical role of tracking KPIs. He also highlights effective patient confirmation strategies and how personalized communication enhances engagement and appointment turnout.