78 - Kim Rohrer (Head of Employee Experience, Oyster) on creating a unified employee experience across 70 countries

Kim Rohrer, Head of Employee Experience at Oyster, joined us on The Modern People Leader.

We talked about the biggest challenges in creating a unified employee experience across 70 countries, why every company should have a Head of Employee Experience, and why your company should consider hiring in tier 2 or 3 countries.

Timestamps:

Why we should be jealous she gets to work at Oyster (18:30), when Kim knew she didn’t want the CHRO role (22:53), why Kim enjoys employee experience work so much (28:30), the types of companies that should have a Head of Employee Experience (29:40), how she’s trying to evangelize the Head of EX role (34:39), FAIL'ing (first attempt in learning) (38:28), biggest challenges in creating a unified global employee experience across 70 countries (40:28), why companies should consider hiring in tier 2 or 3 countries (44:08), incredibly smart and capable knowledge workers exist all over the world (47:48), how they’re able to collect DEIB metrics at a global level (55:20), and more.

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