Digital HR Leaders with David Green
How to Create Personalised Employee Experiences (an Interview with Piyush Mehta)
Oct 24, 2023
HR and People Analytics Leader, Piyush Mehta, discusses strategies for personalized employee experiences at Genpact. Topics covered include data-driven tools, the impact of HR on business growth, and the potential of generative AI in HR. They also explore how HR can shape the future of work and the world.
31:42
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Quick takeaways
- Personalized employee experiences enhance engagement, loyalty, and productivity, leading to organizational success.
- HR technology, such as the AMBA platform, genome, talent match, and the virtual water cooler, plays a crucial role in shaping employee experiences at GenPACT.
Deep dives
Importance of Employee Experience in the Talent Marketplace
In this podcast episode, Piyush Mehadda, Chief Human Resources Officer at GenPACT, discusses the significance of employee experience in the candidate-driven market. He emphasizes the need for organizations to create workplaces that go beyond the ordinary in order to attract and retain the best talent. Piyush shares insights on GenPACT's employee listening strategy, which utilizes their ground-breaking platform, AMBA, to capture valuable employee feedback and drive meaningful change. He also highlights the role of people analytics and technology in shaping the employee experience at GenPACT, mentioning their tools such as AMBA, genome, talent match, and the virtual water cooler.
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