Employment Law Matters
S8E03 - Spotting the Liar in a Workplace Investigation
Apr 22, 2024
Discover how to navigate 'he said, she said' situations in workplace investigations. Learn about the impact of cognitive biases on decision-making and the importance of establishing trust amidst power dynamics. Explore the nuances of body language and effective questioning techniques to assess credibility. Delve into unique methods for detecting truthfulness and the essential skills of active listening. This insightful discussion equips HR professionals with strategies to conduct thorough and fair investigations while maintaining integrity.
39:34
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Quick takeaways
- Obtaining two uncontaminated accounts is crucial in 'he said, she said' investigations to establish credibility and understanding.
- Bias and power dynamics significantly challenge the integrity of workplace investigations, influencing witness behavior and potentially skewing outcomes.
Deep dives
Understanding He Said, She Said Situations
In a he said, she said investigation, obtaining two uncontaminated accounts from the involved parties is essential for credibility. Investigators should focus on collecting detailed statements from both the reporting party and the responding party, ensuring they are free from external influences or biases. The panel emphasizes that even conflicting accounts do not necessarily imply deception; perceptions can differ significantly. A thorough understanding of the circumstances surrounding the accounts, such as witness testimonies and supporting evidence, greatly enhances the investigation's reliability.
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