In this episode, Josiah Mackenzie reflects on what he learned building an AI bot in ChatGPT and Claude with Adele Gutman to help answer online hotel reviews.

Watch Us Build an AI Bot to Answer Hotel Reviews on YouTube

Listen to our other episodes with Adele:

• How to understand guest review scores
• “Good isn’t good. Only great is good.”
• How The Library Hotel Collection reached #1 in the world

Send Josiah a text

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands