Creating the World's Best Client Experience Creating a Legacy in Value with Andrea Reindl
In this episode, I discuss the importance of creating transformative client experiences with Andrea Reindl from the Legacy Creative. We explore strategies for engaging clients and debunk the misconception that more content equals more value.
We talk about the need for tailored experiences, clear communication, and the right business model. We also offer insights on leveraging online platforms effectively and focusing on the right clients and solutions.
Our conversation then shifts to discussing how to structure offers and support clients in effectively communicating with their own audience. Andrea explains how she works with business owners who have already achieved some level of success and help them streamline their operations and scale up, focusing on identifying what's currently working and helping them structure their offers to align with their goals and values.
Tune in for more great info and golden nuggets around retreats and creating amazing client experiences.
HIGHLIGHTS:
06:33 Designing Engaging Sessions and Activities for End Users
09:20 Importance of White Space and Breakout Room Conversations
14:45 Presenting information in different perspectives for full engagement
25:21 The Problem of Selling Ineffective Services in the Coaching Industry
33:34 The challenge of trying to be everything for everybody
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