Increasing Service Capacity in Your Agency

Roger Sitkins, an expert in insurance agency management, delves into enhancing service capacity through strategic insights. He emphasizes the significance of understanding key performance indicators and how knowing your numbers can lead to greater efficiency. The discussion also touches on leveraging technology to improve client relationships and streamline operations. Sitkins advocates for focusing on high-value accounts and highlights the role of automation in maximizing agency performance, offering actionable strategies for growth.