The Agent Leader Podcast cover image

Increasing Service Capacity in Your Agency

The Agent Leader Podcast

00:00

Maximizing Agency Performance Through Automation and KPIs

This chapter explores the critical role of assessing return on automation in relation to agency technology investments and workforce efficiency. It highlights the importance of monitoring key performance indicators to improve agency performance and valuation in a competitive environment.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app