DataFramed #106 How CBRE is Increasing Data Literacy for Over 3,000 Employees
Sep 26, 2022
Emily Hayward, Data and Digital Change Manager at CBRE, shares her expertise in transforming data literacy across the organization. She discusses the importance of executive support and effective change management in upskilling over 3,000 employees. Emily highlights a multi-persona strategy to tailor training programs and how inclusive initiatives with platforms like DataCamp enhance skills for diverse teams. The conversation also delves into fostering a culture of continuous learning and engagement, crucial for quality client outcomes in an increasingly data-driven world.
AI Snips
Chapters
Transcript
Episode notes
Data Upskilling Imperative
- Data upskilling is crucial for CBRE's future, enabling better client outcomes and informed decisions.
- Clients want sophisticated services and advanced insights, making data a competitive differentiator.
Building a Diverse Project Team
- Design project teams with diverse skills for impactful learning programs.
- Include executive sponsors, L&D specialists, and change managers.
Understanding Learner Personas
- Use surveys and focus groups with early adopters to understand learner personas and their needs.
- Identify motivations, resistances, and ideal data usage scenarios.