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#106 How CBRE is Increasing Data Literacy for Over 3,000 Employees

DataFramed

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Tailoring Data Literacy Through Multi-Persona Strategies

This chapter explores CBRE's innovative approach to upskilling employees in data literacy using a multi-persona strategy. It details the ADCAR change management model and the importance of identifying different learner personas to customize training programs effectively. The discussion emphasizes leadership engagement, effective communication, and techniques for overcoming resistance to successfully implement data literacy initiatives within a large organization.

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