Serial entrepreneur and digital marketing advisor Maeve Kneafsey shares insights on crafting a strategic marketing plan for new businesses, including audience research, customer journey mapping, and testing tactics before scaling. She also discusses getting stakeholder buy-in and essential skills for marketers.
Setting clear goals is crucial for a successful marketing strategy.
Audience profiling aids in tailoring messaging and identifying effective tactics.
Mapping the customer journey helps optimize the overall experience.
Deep dives
Clear Goals
Setting clear and specific goals is essential for crafting a successful marketing strategy. Clearly define what you want to achieve, whether it's increasing revenue by a certain percentage or improving customer engagement.
Deep Audience Profiling
Conduct in-depth audience profiling to understand your target market's needs, preferences, and pain points. Developing detailed personas can help tailor your messaging and identify the most effective marketing tactics.
Customer Journey Mapping
Map out the entire customer journey from initial engagement to post-purchase interaction. Identify pain points in the journey where customers may drop off or face challenges to optimize the overall experience.
Agile Approach to Tactics
Be flexible with your marketing tactics and adapt based on results. Conduct skirmishes or test small-scale strategies to gauge effectiveness, setting KPIs for each tactic to track performance and ensure continuous improvement.
Performance Benchmarking
Benchmark your current performance against industry standards or previous results. Setting performance benchmarks helps track progress, identify areas for improvement, and drive strategic decision-making.
Connect with the Expert
Connect with Maeve Neepsey on LinkedIn for further insights and discussions on crafting effective marketing strategies.
In this episode of the DMI podcast, host Will Francis talks to serial entrepreneur and digital marketing advisor Maeve Kneafsey about crafting a strategic marketing plan for new businesses. They dive deep on going to market strategies, conducting audience research through personas, mapping the customer journey, and testing tactics before scaling.
Maeve also shares tips for getting buy-in from stakeholders and the key skills marketers need to build and implement an effective strategy.