The Contractor Fight with Tom Reber TCF1074: Your Crew Doesn't Know What You Stand For (And It's Costing You)
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Nov 15, 2025 Leaders often assume their teams understand company values, but this can lead to costly misunderstandings. Clear communication of standards and ongoing dialogue is essential for creating a strong company culture. Developing a handbook can help codify values and expectations, while recognizing good behavior reinforces these principles. Additionally, mentoring young employees to embrace leadership roles fosters growth. Consistency and self-respect are crucial for long-term success, ensuring all team members align with the company’s vision.
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Make Direction Obvious To Your Team
- Your crew won't guess your direction; leaders must make it obvious.
- Clear company values create shared purpose and keep teams aligned.
Communicate Constantly To Avoid Mistakes
- Communicate constantly with your team about projects and decisions.
- Prevent costly mistakes by reviewing details before staff commit to work.
Nearly Signed A Bad Water Feature Deal
- Tim nearly committed to a $10,500 project because a subcontractor sent a DocuSign prematurely.
- Both Tim and Jamie missed a design detail that made the quoted job impossible.