E55: Season 3 - Underappreciation and Burnout with Michael Heppell

In this engaging episode of the Art of Balance podcast, Balanceology co-founder Jayne Morris welcomes Michael Heppell, the celebrated author of nine books and seasoned motivational speaker. They delve into the pervasive issue of under-appreciation and burnout within teams of all sizes. Michael shares invaluable insights from his experience, including practical strategies for self-recognition, appreciating others, and managing personal and organisational culture challenges.

Highlights include the importance of small wins (or 'swins'), the powerful practice of gratitude, and effective communication techniques such as 'See, Smile, Say Hello.' Michael also discusses his latest book and offers actionable advice for maintaining mental well-being and enhancing interpersonal interactions. This episode is a treasure trove of life hacks and motivational tips designed to uplift and energise listeners.

00:00 Welcome and Introduction
01:52 Defining Under-Appreciation
04:12 The Top Three Referability Habits
05:58 The Power of Recognition
14:59 Celebrating Small Wins
18:06 Turning Off the TV During Meals
18:56 Cultural Practices Around Food
21:07 The Power of Small Wins
23:02 Redefining Customer Service
25:59 The Importance of Presence and Intuition
29:06 The Benefits of Cold Showers
31:01 Creating Space for Yourself
32:37 Learning to Say No
33:23 Final Thoughts and Gratitude

Balanceology is a leading coaching company that focuses on supporting individuals and organisations in the prevention of workplace burnout. Our main offerings include talks, workshops and trainings, coaching and burnout recovery retreats.

www.balanceology.uk

Jayne Morris is the UK's leading executive burnout coach and author of the bestselling 'Burnout to Brilliance - Strategies for Sustainable Success'. She is ICF MCC accredited, holds a PG Cert in Coaching, Advanced Diploma in Integrative Art Psychotherapy, is a Certified Coach Supervisor and has over 15 years' experience helping individuals and organisations prevent and recover from burnout - www.jaynemorris.com

Dylan Cox is a coach-counsellor specialising in self-esteem and confidence. He is an experienced facilitator and presenter.