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Most companies would rather give a product for free than worry about reverse logistics. Especially when the cost of the supply chain may be higher than the product itself. By the way, reverse logistics is not as simple as printing a shipping label and sending it to your customer. It could include getting a product to your facility and then recycling it or sending it to the vendor for repair. Managing these transactions could be even more difficult when multiple systems might be involved in your architecture. So what are the best practices of reverse logistics?
In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss Reverse Logistics best practices. We discussed the nuances and best practices of Reverse Logistics processes and how they might vary in different industries. Finally, we discussed the overlap and boundaries of Reverse Logistics processes across systems and functions.
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WBSRocks: Business Growth with Enterprise Software and Digital Transformation