How Dell Technologies is Supporting Their Leaders to Navigate Times of Uncertainty

In this episode of the HR Leaders Podcast we are joined by Claire Renaud, Global Leadership Consulting Director at Dell Technologies.

Episode highlights

[01:21] - How Dell is using technology to support their leaders

[03:48] - What was HR's role in this, how did they navigate the change?

[05:46] - Give us an idea of the key challenges your leaders are experiencing at the moment

[09:03] - Work from home is not new to Dell, did this help during a lockdown?

[10:11] - What are some of the best practices for an effective work from home policy?

[13:18] - How are you supporting your employees working from home

[14:13] - What have you learned from your data regarding engagement during the lockdown

[15:22] - How have current events affected you personally?

[19:02] - How are you currently communicating new products and services internally?

[22:05] - Why do you refer to your employees as customers?

[24:22] - What does this system look like?

[28:37] - How are you harnessing the data you collect from these tools?

[31:03] - Their focus on automation

[32:43] - What's kept Claire engaged at Dell over the years

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