EP24 (Part 1) Getting and keeping the best people.
Nov 21, 2023
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This podcast covers strategies for attracting and retaining top talent in small to medium-sized businesses. It discusses creating an effective organizational structure, involving team members in the hiring process, and marketing for talent attraction. The episode also emphasizes the significance of incorporating company values into interviews and promises to explore employee retention in the next part of the series.
29:54
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Quick takeaways
The importance of creating a well-defined organizational structure and implementing a rigorous hiring process that aligns with the business's values.
The significance of setting clear expectations and measurable milestones for new hires during the onboarding process to ensure engagement and long-term retention.
Deep dives
Building a Business with Deliberate Success
This podcast episode discusses the importance of deliberate strategies and processes in building and maintaining a successful business. The speaker emphasizes the need to focus on moderate success rather than striving for unrealistic goals. They highlight the significance of creating strong core business processes that do not rely solely on exceptional talent. Instead, businesses should aim to attract and retain the best people by providing a well-run and accountable environment. The episode emphasizes the importance of designing a clear organizational structure and defining the roles and accountabilities within the business. It also explores the value of implementing a rigorous and thorough hiring process, including involving multiple team members and assessing candidates based on shared values. Lastly, the episode discusses the importance of setting clear expectations for new hires, both in terms of their role and performance measurement, within a 30, 60, 90-day framework.
Deliberate Hiring Processes and Structured Recruitment
This part of the podcast focuses on the importance of implementing deliberate and structured hiring processes. The speaker stresses the need to design a hiring process that aligns with the business's values and objectives. They emphasize the significance of building a well-defined organizational structure before considering hiring. This process involves creating an artifact that outlines the roles and accountabilities within the organization. The episode highlights the value of building a strong recruitment team and assigning a clear owner for the hiring process. It also suggests incorporating a gut check element to gauge the overall feeling about potential hires. The speaker encourages businesses to build a marketing strategy to attract talented individuals, similar to how they market their products or services. Lastly, the episode addresses the importance of establishing a clear and measurable performance expectation for new hires within the probationary period.
Importance of Values and Cultural Fit in Hiring
This section of the podcast emphasizes the significance of aligning values and cultural fit during the hiring process. The speaker suggests integrating the business's core values into the interview process to ensure alignment with potential candidates. They highlight the importance of building a values-driven culture and creating a sense of buy-in among team members. The episode suggests incorporating behavior-based questions that ask candidates to share examples of how they have demonstrated the desired values. The speaker shares personal experiences where candidates dropped off due to the rigorous interview process, but also how this served as an indicator of potential cultural fit. The episode concludes with the recommendation to hire for strengths rather than a lack of weaknesses, ensuring candidates possess qualities that align with the business's values.
Importance of Clarity and Expectations in Onboarding
In this final part of the episode, the speaker highlights the importance of setting clear expectations during the onboarding process. The episode suggests breaking down the first 90 days into measurable milestones to clarify the expectations for new hires. This approach helps both the business and the employee to know what success looks like within specific timeframes. The speaker emphasizes the importance of ongoing communication and accountability to keep new hires engaged and motivated. The episode also encourages businesses to think about the long-term culture and growth potential they offer to attract and retain top talent. Lastly, the speaker advises against rushing the hiring process, emphasizing the need to be deliberate, intentional, and consistent in finding the right fit for the business.
In this episode, Mike discusses the importance of getting and keeping the best people in a business. He emphasises the need for businesses to have a deliberate and intentional process for hiring and building a strong team. Mike highlights the significance of creating an ideal organisational structure, designing job descriptions, and implementing a rigorous interview process. He also emphasises the importance of marketing to attract talent and aligning values with the hiring process. Additionally, Mike emphasises the need to set clear expectations for the first 90 days of a new hire's job.
Takeaways
Building a strong team starts with a deliberate and intentional hiring process.
Designing an ideal organizational structure and creating clear job descriptions are crucial for attracting and retaining the best people.
Marketing to attract talent is as important as marketing to attract customers.
Setting clear expectations for the first 90 days of a new hire's job is essential for their success and integration into the business.
Chapters
00:00 Keeping and Getting the Best People
02:19 Building Businesses that Thrive
04:41 Designing the Ideal Organizational Structure
06:38 Creating Job Descriptions and Interviewing Process
08:49 Internal Referral Schemes
10:13 Having a Clear Owner for the Recruitment Process