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In this episode of the Dental Practice Heroes podcast, Dr. Taher Dhoon and Chris Richards, Executive Director of CSI, discuss transforming a general dental practice into a specialized surgical hub. They talk about the journey of integrating complex surgical procedures, the importance of marketing, patient communication, and the role of a dedicated team in managing intricate implant leads.
Transitioning to Surgical Dentistry: Dr. Dhoon shares his experience of evolving from a general practice to performing 12-15 arches a month, highlighting the significance of developing and integrating surgical skills into the practice.
The Role of Marketing and Patient Interaction: Chris Richards emphasizes the importance of innovative marketing strategies and the need for dedicated personnel to handle nuanced implant leads, ensuring effective patient communication and connection.
Emotional Connection with Patients: Both speakers stress the importance of empathizing with patients, understanding their dental journeys, and making them feel heard, especially in cases involving significant dental transformations.
Building a Surgical Program: The episode covers the development of a structured surgical program, focusing on aspects like lead generation, nurturing patient relationships, and the psychological aspects of patient care.
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