EP745: The challenges of APP fraud and the opportunities of open banking

Roger Alexander, Advisor, Chargebacks911

Roger Alexander serves as a key advisor to Chargebacks911’s Advisory Board and its CEO, Monica Eaton, assisting the company with its expansion initiatives, including the launch of a dispute resolution solution that aims to address the record spike of authorised push payment (APP) fraud claims. With nearly 40 years of payments experience, Alexander previously served in several leadership roles within the payments and financial services sectors, including more than 20 years in directorial roles at Barclays and as the CEO of Switch (the UK’s debit card). Robin Amlôt of IBS Intelligence speaks to Roger Alexander about the key challenges now facing FinTech providers.