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273 - Creating a Culture of Feedback and Safety with David Kline

17 snips
Jun 11, 2024
Dave Kline, an executive coach and co-founder of The MGMT Accelerator, shares insights from over two decades of leadership training. He delves into creating high-performing teams through effective feedback and psychological safety. Kline emphasizes the importance of shared purpose and the distinction between intentions and expectations. He discusses transforming 'problem children' into valuable contributors and highlights strategies for building trust in remote teams. Tune in for practical approaches to enhance team dynamics and foster a culture of honest communication.
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INSIGHT

Performance Review Rituals

  • High-performing teams regularly review their performance, like athletes reviewing game film.
  • This ritualized review process promotes continuous improvement and learning from both successes and mistakes.
INSIGHT

Root Cause Analysis in Retrospectives

  • Root cause analysis is crucial for effective retrospectives, going beyond blaming processes.
  • Identify "who should do what differently" to ensure accountability and prevent recurring mistakes.
ADVICE

Shared Purpose for Psychological Safety

  • Create psychological safety by fostering a shared purpose within the team.
  • A shared purpose motivates members to embrace the discomfort of candid feedback and vulnerability.
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