Today's guest is Paul McNamara, CEO and Founder at PAMT Consulting. Founded in 2016, PAMT Consulting is a customer-centric consulting firm that is dedicated exclusively to ServiceNow, while also valuing family, inspiration, growth, flexibility and excellence. The company are committed to exceptional customer experience and are focused on the success of their clients and employees. PAMT Consulting will help your organization achieve optimal operations in all areas of your business using ServiceNow.

Bringing over 20 years of experience in enterprise applications, with 15 of those years dedicated solely to the ServiceNow platform, Paul has supported many companies as they embrace the digital workflow revolution. He has leveraged his in-depth technical knowledge and business acumen to help companies realize their growth goals and maximize their ROI. Today, Paul, along with his wife Angie, work together to ensure that PAMT Consulting remains a dynamic and friendly workplace for all.

In this episode, Paul talks about:

His career journey into the world of ServiceNow,

Three pillars to success at PAMT Consulting,

An insight into their diverse, tech-savvy team,

Use case: Resolving technical debt quickly & forming strong partnership with RFP,

Emphasizing diverse skills and joining Iconica for quality delivery,

Prioritizing employee care and connection when hiring at PAMT