Lead. Win. - An Extreme Ownership Podcast Why You Struggle to Get People to Listen
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Jul 11, 2025 Explore the essential dynamics of communication in leadership. Learn why your intent matters less than the results you achieve. Discover the Tone-Tact-Timing-Delivery framework used by SEAL teams to stay aligned under pressure. The hosts introduce the powerful 'read-back' technique to confirm understanding and reduce miscommunication. They emphasize the importance of strong interpersonal relationships in enhancing communication effectiveness and offer practical strategies to apply at work and home.
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Intent Vs Reality In Communication
- Intent doesn't matter; only the reality of how communication is received matters.
- If someone gets offended, the communicator must own the miscommunication and clarify.
Tone Changes Meaning Dramatically
- Jamie and Meg read the same email with different tones to demonstrate how tone changes perception.
- Same words with varying tones lead to very different interpretations and reactions.
Authenticity Needs Tact
- Authenticity is important but can be misused to justify brutal honesty that hinders communication.
- Effective communication requires balancing honesty with tact to ensure acceptance, not defensiveness.