Gartner ThinkCast Navigating AI: Cultivate Healthy Human-Technology Partnerships
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Apr 16, 2024 Mary Mesaglio, Gartner Distinguished VP Analyst, delves into trust issues with AI and navigating healthy human-technology partnerships. She discusses critical skills for leaders, AI in mental health, and challenges in integrating tech in unexpected fields like cardiology. The podcast explores digital disinhibition, algorithmic aversion, push and pull innovation, and the importance of purpose over planning in innovation with AI.
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Digital Disinhibition
- Digital disinhibition is when people share more with machines than humans.
- This is especially prevalent in mental health and teen therapy bots.
Cardiologists vs. AI
- An AI accurately predicted heart attack risk based on four criteria.
- Cardiologists rejected this, feeling it diminished their expertise.
Push and Pull Innovation
- Use both push and pull innovation.
- Balance technology-driven exploration with addressing business needs.