My AI Research Results: 87% of Hospitality Pros Already Use AI (Here's How) - Josiah Mackenzie

In this episode, Josiah Mackenzie shares some top takeaways from his latest research, including how 87% of hospitality professionals participating in the study already use AI to improve efficiency, creativity, and guest experience. Listen now for practical examples, underutilized AI opportunities, and actionable insights you can use in your hotel or hospitality business.

Also see:

• AI 2027 Project
• What AI Might Bring Hotels in 2025 - Martin Soler
• America's Chief AI Officer for Travel Shares Advice for 2025 - Janette Roush, Brand USA
• Less Ringing, More Hospitality: AI-Powered PBX To Give Our Teams More Time for Guests - Steven Marais, Noble House Hotels & Resorts
• AI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple Hotels
• The Future of Hotel Management: Automation, AI, and Innovation - Sloan Dean, Remington Hospitality
• AI's Impact On Our Business - Ernest Lee, citizenM
• How AI Helps Me Run More Profitable Hotels - Sean Murphy, The Bower
• 50 Days, 50 Concepts: Rethinking Experiential Hospitality with Generative AI - Dylan Barahona

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If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands