The Game with Alex Hormozi Fundamentals & Complexity | Ep 136
Jul 9, 2019
In a world obsessed with innovation, the key takeaway is that we need better rather than new. The focus on fundamentals helps streamline team dynamics and enhance customer experiences. Alex shares insights on why entrepreneurs often tinker with successful strategies, and emphasizes the importance of adapting processes while keeping the core objectives constant. Discover effective ways to treat customers with the dedication of a small business, ensuring lasting loyalty.
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Complexity, Not Novelty
- Businesses often change working things when something stops working.
- As businesses grow, fundamentals become more complex to execute.
Focus on Fundamentals
- Focus on improving existing fundamentals instead of introducing new processes.
- Deliver fundamentals at scale for better business outcomes.
Scaling Customer Experience
- Scale your business by replicating the one-on-one client experience.
- Maintain consistent customer experience regardless of scale.