Employees Who Aren't the First Choice Hire Feel Less Included
Oct 25, 2024
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Samir Nurmohamed, an Associate Professor of Management at the Wharton School, dives into the often overlooked psychological effects on alternate-choice hires. He reveals how being a second choice can impact motivation and performance at work. The discussion highlights the importance of inclusive leadership and effective communication in making these employees feel accepted. Nurmohamed emphasizes the need for an inclusive atmosphere, where new hires’ ideas are valued, to break down social barriers and foster a sense of belonging.
Employees learning they were alternate-choice hires often feel less socially integrated, impacting their engagement and feedback-seeking behaviors.
Inclusive leadership significantly benefits alternate-choice hires, fostering belonging and improving their social integration within work teams.
Deep dives
The Impact of Underdog Status
Employees who discover they were not the first choice for a job often experience a feeling of decreased social integration within their teams. While previous research on underdogs suggests that knowing you're not expected to succeed can drive motivation, this situation typically contributes to a sense of belongingness that negatively impacts their eagerness to engage with coworkers. As a result, these individuals may be less proactive in seeking feedback and making connections during their early days on the job. The initial reaction of feeling distanced from colleagues can hinder their ability to acclimate and contribute effectively to the workplace.
Organizational Dynamics of Hiring
The dynamics surrounding hiring can vary significantly depending on whether an employee learns they are the alternate choice before or after starting their role. Those who receive this information before starting may have the opportunity to mentally prepare, while those who find out after beginning may experience shock or surprise that complicates their integration. Furthermore, the way employees learn this information—whether directly from the company or indirectly through gossip—can shape their perceptions and attitudes towards their new role. These dynamics present unique challenges for organizations, as they must navigate the delicate balance of transparency and support in their onboarding processes.
The Role of Leadership in Inclusion
Leaders play a crucial role in mitigating the negative effects faced by employees designated as alternate choices during hiring. Research indicates that a leader's inclusive behavior—demonstrating that all team members' input is valued—can significantly improve the social integration of these employees. When leaders actively create an environment of belonging, it fosters higher engagement and more frequent feedback-seeking behaviors from those who may feel sidelined. Establishing consistent messaging and supportive practices is essential for leaders to effectively address the unique challenges faced by alternate hires.
Wharton's Samir Nurmohamed talks about his research on alternate-choice hires and how managers can help these employees feel more socially integrated in their work groups.