HBR On Strategy What It Takes to Thrive During a Crisis
16 snips
Dec 25, 2024 
Keith Ferrazzi, founder of Ferrazzi Greenlight and author of "Competing in the New World of Work," shares insights from his extensive survey of executives on how some companies excelled during the COVID-19 pandemic. He talks about the vital role of radical adaptability and resilience. The discussion includes enhancing team connection through regular check-ins, the emergence of flexible workforce dynamics, and the benefits of asynchronous collaboration for innovation. Ferrazzi emphasizes that clear organizational purpose is key to empowering teams.
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Build Team Resilience
- Promote team resilience; it's a team sport, not individual.
- Conduct monthly energy checks to gauge team morale and address individual needs proactively.
Lockheed's Foresight
- Lockheed Aerospace President, Rick Ambrose, implemented a simple foresight process.
- His team discussed potential risks and opportunities, including a mention of a virus in China, which led to early remote work adoption.
The Lego Block Workforce
- The relationship between employers and employees has shifted, giving individuals more power.
- Companies must now treat their workforce like a customer base, adapting to the gig economy and remote work preferences.
