Short Term Rental Riches 98. 8 Issues You Can’t Avoid, Forever That Is... (Part 2 of 3)
Sep 28, 2021
Dive into the challenges of managing a short-term rental with insights from nearly 9,000 reservations. Discover the top eight guest concerns that require immediate attention during their stay, from Wi-Fi hiccups to safety issues. The conversation also covers five critical emergency situations to prepare for, ensuring you can handle anything that comes your way. With valuable tips on effective communication, this discussion is an essential guide for anyone in the rental business!
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Handle Entry Issues Proactively
- Prepare clear instructions for guests about entry and key access to avoid confusion.
- Recognize that digital locks can challenge older guests and some guests may not read instructions thoroughly.
Simplify Wi-Fi Access
- Make your Wi-Fi password easy to remember to reduce guest questions.
- Avoid complicated passwords like random characters to enhance guest experience and reduce confusion.
Expect Parking Questions
- Provide detailed parking information in multiple places but expect guests to ask anyway.
- Understand many guests do not thoroughly read provided instructions about parking.