The Art (and Science) of Listening Circles with NLI Scientists and Consultants
Aug 28, 2020
auto_awesome
In this podcast, Paulette Gerkovich and Dr. Michaela Simpson from NLI discuss the significance of listening deeply in the workplace and the science of psychological safety and perspective-taking. They explore the benefits and guidelines of implementing listening circles in organizations to foster empathy and open expression. Additionally, they highlight the impact of feeling safe or under threat on our brain and behavior, and strategies for creating a safe and inclusive environment in listening circles.
Listening circles provide a safe space for authentic sharing and insight generation in organizations.
Establishing psychological safety through respect, trust, and inclusivity promotes open sharing and deep understanding in listening circles.
Deep dives
Importance of Listening Deeply
Listening deeply is a skill that can enhance learning and behavioral changes. It is important to bring the same level of attention and curiosity we have when listening to podcasts into our workplace interactions.
Different Ways of Listening in Organizations
Organizations can implement various listening methods, such as one-on-one interactions, team-level discussions, and listening circles. Listening circles, inspired by Native American traditions, foster a safe space for authentic sharing and insight generation.
Psychological Safety in Listening Circles
Psychological safety is essential for successful listening circles. Establishing a climate of respect, trust, and inclusivity promotes open sharing and deepens understanding. The SCARF model highlights the importance of status, certainty, autonomy, relatedness, and fairness in creating psychological safety.
Facilitating Insight and Taking Action
Facilitating insight is a key objective of listening circles, as it leads to intrinsic motivation and behavioral changes. Creating an environment conducive to deep insights involves normalizing vulnerability and encouraging connections between different perspectives. Organizations should aim to maintain quality, confidentiality, and balance during listening circles to avoid potential pitfalls.
In a discussion on listening deeply, host Barbara Steel, Head of NLI’s Performance Practice, is joined by Paulette Gerkovich, a Senior Consultant at NLI, and Dr. Michaela Simpson, one of NLI’s Senior Scientists. Together they talk through what listening circles can look like in organizations, the science of psychological safety and perspective taking, and the potential pitfalls of getting it wrong.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode