

21. From Control to Trust: The People Positivity Journey
15 snips Oct 14, 2024
Discover how organizations built on trust and positivity outshine their control-heavy counterparts. The hosts candidly discuss the fears of letting go and the importance of unlearning outdated leadership beliefs. They explore the journey towards creating psychological safety, revealing how openness and constructive feedback transform workplace culture. Tune in for insights on balancing trust and accountability and the role of people-positive expense policies in fostering team morale. This enlightening conversation challenges traditional management paradigms for a better work environment.
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Costco's Trust-Based Approach
- Costco experiences minimal shrinkage despite minimal surveillance.
- This demonstrates that trust-based policies can reduce theft.
The Overcorrection Cycle
- Leaders often embrace people positivity initially but revert to control when problems arise.
- This overcorrection reinforces their belief in tight control, creating a vicious cycle.
People Positivity Defined
- People positivity is often misunderstood.
- It is not about constant niceness or avoiding difficult conversations.