Second in Command: The Chief Behind the Chief with Cameron Herold

Ep. 411 - How To Manage A New COO and Warning Signs They're Not The Right Fit

Sep 19, 2024

Discover the crucial phase of onboarding new COOs. A solid integration plan can set the stage for success. Understand the importance of immersing hires in company culture and building relationships in the first 90 days. Learn effective strategies for achieving quick wins to build trust. Explore the difference between mentorship and coaching, and why hands-on experience matters when hiring. Get insights on recognizing personality traits to enhance collaboration between COOs and CEOs, ensuring a thriving work environment.

14:07

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Quick takeaways

A structured onboarding process lasting 90 days is essential for new hires to fully understand company culture and operations.

Identifying early warning signs during the hiring process can prevent future complications with new employees in critical roles.

Deep dives

The Onboarding Process: A Crucial Investment

The onboarding process is as critical as the recruitment phase and should take an equal amount of time. Spending three months onboarding a new employee is necessary for them to familiarize themselves with the business's dynamics, culture, and core values. New hires, regardless of their expertise, must understand the nuances of the company's operations, including relationships with customers and suppliers. A structured onboarding approach helps set expectations and build a solid foundation for the new employee, enabling them to contribute effectively from the start.

Intro

2min

Integrating a New COO: Strategies for Success

4min

Strategies for Building Trust and Identifying Warning Signs in Leadership

4min

Identifying the Right COO: Skills Over Theory

2min

Enhancing COO and CEO Collaboration Through Personality Awareness

3min

In today's episode of the Second in Command podcast, Cameron explores the critical yet often overlooked phase of employee onboarding.

He argues that the time spent recruiting and interviewing should be matched by an equally intensive onboarding period. By thoroughly immersing new hires in the company's culture, processes, and people, organizations can set them up for success and prevent the overwhelming confusion that comes from being thrown into the deep end.

From meeting key team members and sitting in on various departmental meetings to understanding the company's core values and long-term vision, Cameron outlines a comprehensive 90-day plan.

The episode offers valuable insights into refining the hiring process to avoid common pitfalls and emphasizes the importance of ongoing mentorship and clear communication for sustaining a thriving workplace culture.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

In This Episode You'll Learn:

Why spending as much time onboarding as on recruiting can make a significant difference. (0:00)
The value of having new hires sit in on various company meetings to observe and take notes. (1:33)
The importance of tackling low-effort, high-impact projects first to build trust and confidence within the team. (4:30)
Why a strong interview process can eliminate the need for a 90-day evaluation period. (5:44)
The difference between mentoring and coaching, and why mentoring might be more beneficial for leaders. (8:06)
And much more...

Resources:

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