Knowledge Fika Episode 8: A KM Life Story, with Stan Garfield
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Dec 2, 2024 Stan Garfield, a globally renowned knowledge management expert with nearly 30 years of experience, shares his captivating journey in the field. He reflects on the evolution of knowledge management over three decades and the importance of fostering collaboration within organizations. Stan discusses building a vibrant knowledge management community from a small conference gathering and emphasizes the vital role of community leadership post-retirement. He also explores how AI can enhance KM processes, merging traditional practices with modern technology.
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Early KM Passion
- Stan Garfield's passion for knowledge management started early with sharing information, writing newsletters, and plays.
- At Washington University, he suggested a session on failures, highlighting the value of learning from mistakes.
Digital Key Contacts List
- While at Digital Equipment Corporation, he created the "digital key contacts list," documenting the company's hierarchy and responsibilities.
- This unofficial directory became incredibly popular, eventually reaching 33,000 subscribers.
KM's Cyclical Nature
- Knowledge management programs often face cyclical ups and downs, frequently cut during cost-cutting measures or reorganizations.
- This vulnerability stems from KM's lack of institutionalization in business schools and the absence of C-level representation.