Workday’s Ashley Goldsmith and NatWest Group’s Eleanor Priestley have a candid conversation on designing AI around people, measuring real impact, and making change stick at enterprise scale.
In this episode, Ashley Goldsmith, Chief People Officer at Workday, engages in a conversation with Eleanor Priestley, Group COO Capabilities Lead at NatWest Group, about the transformative impact of AI on business operations. They discuss how Agentic AI can streamline processes, reduce friction, and create opportunities for more meaningful work. Eleanor shares insights from her extensive experience at NatWest, highlighting the importance of HR leadership in fostering a successful human-AI partnership and the strategies employed to help employees adapt to this technological shift.
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