

16. Ask Us Anything No. 2: You Asked, We Answered
9 snips Aug 5, 2024
Dive into a lively discussion on tackling workplace jargon and its impact on team communication. Discover effective strategies for employee compensation, prioritizing healthcare and profit sharing. Explore how organizations can foster real collaboration beyond just sharing information. Uncover the challenges of growth, balancing integration with individuality, while embracing generational differences. Plus, enjoy some lighthearted banter about pizza, mints, and personal anecdotes that highlight the importance of diversity in driving innovation!
AI Snips
Chapters
Transcript
Episode notes
Model Clear Language
- Model plain language and ask people to explain vague business terms you hear.
- Doing this invites shared language and makes work more inclusive.
Match Language To Audience
- Specialized jargon can be useful within expert groups but alienating across audiences.
- Know your audience and translate technical language when communicating broadly.
Design With Frontline Users
- Build systems with frontline workers through them, not to them; hold sessions where they work and are heard.
- Let frontline users drive configuration because they expose unnecessary complexity quickly.