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9min chapter
16. Ask Us Anything No. 2: You Asked, We Answered
At Work with The Ready
Bridging Communication Gaps
This chapter explores the effects of business jargon on team communication and the necessity for clear language to enhance inclusivity. The speakers discuss how to transform complex ideas into relatable narratives while addressing the dynamics between tech-savvy managers and frontline workers during system changes. Additionally, they emphasize the importance of perspectives from customer service teams in designing straightforward workflows that improve efficiency.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode